Unfriendly, uncommunicative and not helpful. Avoid.
I can't see myself going back in here again short of a dire emergency (hellfire and brimstone, alien invasion, zombie apocalypse, etc.)
Friendly, courteous, helpful staff. Convenient location.
I needed to ship a book back to Amazon. I printed the UPS shipping label that Amazon provides and took it along with the box into the store.
The employee who greeted me was polite and attentive. He had no problem using the label I printed for the purposes of shipping.
The reason I rated this store as Poor though is because I ran out of tape and was not able to affix the label to the box. But I figured I was going to a store that ships stuff all day long, they'll have some tape I can use, right? Oh they had tape, but the little UPS dude charged me $1 to tape my box (or I could buy my own roll of tape). C'mon, really? In this current economic environment where good customer service is critical, you're going to charge me to put tape on a box? Maybe, and thus is being very generous, maybe that would be justified if it's a very large box (car, elephant, orca, etc.), but I was shipping a small hard back book! A 12" piece of tape would have easily secured both the box and the label!
Every time I go here, I feel like they overcharge me for shipping via UPS & USPS and will not accept packages with prepaid shipping labels. With "the UPS Store" as their name, you would think they would accept a package being shipped with a UPS account number - even as a courtesy to clients just to keep them coming back for their future business.
The Ups Store is a US Finance company based in Clemmons, North Carolina. The Ups Store is located at 4182 Clemmons Rd, Clemmons, NC 27012, USA.
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