I had called the floral department ahead of time to verify that someone would be on hand Sunday a.m. to fill a larger-than-usual balloon for me that needed helium. When i showed up the floral dept was not open (not a surprise) so I approached a manager who was at front-of-store and asked how to go about getting a balloon filled. He was so nice and helpful! He said "I can do that!" and walked with me to the floral dept. He filled the balloon, apolgizing that he'd have to charge me more than the usual due to size of balloon. That was completely expected and in fact what he charged me was half what Party City had quoted. As he filled it he chatted amicably about helium as a natural resource. He had to search about to find string and a weight (which was his idea; i didn't request) which he did not charge extra for. He told me what to tell the cashier so that we'd be charged correctly but then offered to go with me to assure there were no hassles or delays. This is the kind of old fashioned service from store managers that we don't see enough of in this day and age when they're so busy with paperwork and administratrivia!
First time ever being here was great. Everyone is very friendly and very nice, even the people who stock the shelves. When I went there with my 2 children there was someone whom helped me with the cart to my car. I have never had that anywhere else. We will be back!! Prices are really reasonable as well.
I do really like their fresh made sub sandwiches, especially on Fridays when they offer footlongs heavily discounted.
This HT Store Manager DEFINED excellent customer service!
I love Harris teeter. They treat you right. Love the double coupons, super double coupons, senior discount, $10 off 50.
This is my second experience with a Harris Teeter store. I LOVE Tanglewood Commons! Their weekly specials are AMAZING! I can't wait for Wednesday to see their new specials. The store is clean, wide aisles and well stocked. Love the layout. I have to use an electric cart due to a bad knee, and I am ALWAYS helped to my car without my asking! Bags are unloaded into the trunk, and cart is returned to the store by a polite employee. All employees that I have dealt with are caring, concerned people that are most willing to help and to see that I get the best value for my money. Produce is outstanding! I have lived in NC for almost 5 years, and Harris Teeter is my go-to grocery. The only problem I have is maneuvering the handicap cart around tight spaces usually made smaller by cardboard displays, or in the health/ cosmetics department. Other than that, A+
Have been shopper here for years, but after they got bought out by Kroger (I think that's who it was), things have deteriorated somewhat. If you don't check expiration dates when buying, sometimes you'll come home with something that expires in 1 or 2 days. Also the price guarantee and refund policies aren't as generous, and the gas card promotion was cancelled until further notice (although the company says they do plan some sort of similar promotion in the future).
Harris Teeter is a US Grocery Or Supermarket based in Clemmons, North Carolina. Harris Teeter is located at 4150 Clemmons Rd, Tanglewood Commons, Clemmons, NC 27012, USA.
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